Indian city installs novel ATM-like machines to register complaints against police officers, fight corruption

Published: July 15, 2014
Ahmedabad police ATM

A police station in Ahmedabad has installed an automated machine to register peoples complaints against police officers. CEN

CEN AGENCY

Indian officials vowing to clamp down on police corruption have installed automated machines where people can file complaints about officers that are sent straight to the senior police chiefs.

The pilot project is being first tested in India’s western Gujarat city of Ahmedabad where the automated complaint machines, which have been described as looking like ATM machines, been set up at the Sanand Police Station.

Without any charge and completely without the need to speak to a local policeman, locals are able to file complaints about local officers.

The machine can deal with different languages – English or Gujarati – and takes down details of names and other information about the officers being complained about.

“Ever since we launched the kiosk, the stream of people who would come to my office with the plea that the cops at the police station were either not registering their complaints or just not doing anything about it has virtually stopped. They now go to the kiosk and what they record there comes straight to my control room,” said District Superintendent of Police Gagandeep Gambhir.

“This helps me get a direct overview of how my officers treat the people and, in turn, they ensure public grievances are promptly attended to.”

The machine has several other features. To ensure there are no fraudulent complaints, a camera has been installed that captures the picture of the complainants unless they are rape and sexual harassment cases. There is a video-recording option for illiterate people who can neither read nor write. A helper for such people has also been posted at the kiosk but one could directly record the plea if a third person’s assistance is not required.

If this works out well, the officials plan to install such machines across the state and other regions are said to be watching it with interest.


Tags: , , , , , , ,





Featured

Agricultural land BC

Is the small farmer doomed? Rising price of B.C. farmland worries supporters of Agricultural Land Reserve

JOHN COLEBOURN VANCOUVER DESI Coming off a bumper blueberry crop this summer, Chilliwack farmer Case Guliker continues to be swamped with work as he begins…
Continue Reading »

horny satan-Vancouver

What replaced Vancouver’s horny Satan statue?

VANCOUVER DESI A sunglasses and bow tie-wearing penguin statue that replaced a naked devil in east Vancouver has already taken flight. The new, more modest…
Continue Reading »

SCOTLAND

Independence not a commodity: Gandhi to Scotland

HINDUSTAN TIMES Days after Scotland’s 18 September referendum, a grandson of Mahatma Gandhi travelled to Edinburgh to say that independence was not just about having…
Continue Reading »

LOCAL NEWS

Agricultural land BC

Is the small farmer doomed? Rising price of B.C. farmland worries supporters of Agricultural Land Reserve

JOHN COLEBOURN VANCOUVER DESI Coming off a bumper blueberry crop this summer, Chilliwack farmer Case Guliker continues to be swamped with work as he begins…
Continue Reading »

horny satan-Vancouver

What replaced Vancouver’s horny Satan statue?

VANCOUVER DESI A sunglasses and bow tie-wearing penguin statue that replaced a naked devil in east Vancouver has already taken flight. The new, more modest…
Continue Reading »

Former SNC executive pleads guilty in Switzerland on criminal charges

By Ross Marowits THE CANADIAN PRESS MONTREAL — A Swiss court has accepted a guilty plea from a former SNC-Lavalin senior executive, who was accused…
Continue Reading »

Don't Miss...

drug-chemical-ban-India

Health Canada bans some drugs from India on quality concerns

THE CANADIAN PRESS OTTAWA — Health Canada says it is banning imports of some medications and drug ingredients produced in India due to concerns about…
Continue Reading »

dog-rock-tar

Video: Rescue story of a dog that fell into hot tar and turned into a rock

VANCOUVER DESI A team of animal rescuers in Western India spent two days working to free a helpless dog trapped in a pile of hot…
Continue Reading »

body image-beauty-weight-control

Self-compassion leads to positive body image in women

IANS Toronto – Women who accept and tolerate their bodily imperfections appear to have a more positive body image despite their high body mass index…
Continue Reading »

1PNG_0929N_CITY_INQUEST_218232808

Close the Vancouver airport immigration cells where Mexican woman hanged herself: lawyer

SUSAN LAZARUK VANCOUVER DESI Canada should close the immigration holding centre where a Mexican woman awaiting deportation hanged herself, and put up detainees in hotels,…
Continue Reading »

British comedian John Oliver takes aim at Indian prime minister Narendra Modi's U.S. visit on his HBO show Last Week Tonight with John Oliver. YouTube/Screengrab.

British comedian John Oliver again covers Indian politics in HBO show, takes aim at Modi’s U.S. visit (w/ video)

VANCOUVER DESI British comedian John Oliver has covered Indian politics yet again on his new HBO show, Last Week Tonight with John Oliver. In this…
Continue Reading »


Bollywood Latest

BOLLYWOOD

Haider: A powerful revenge saga (w/trailer)

TROY RIBEIRO IANS  Film: “Haider”; Cast: Shahid Kapoor, Tabu, Kay Kay Menon, Shraddha Kapoor, Irrfan Khan; Director: Vishal Bhardwaj; Rating: *** 1/2) With revenge as…
Continue Reading »

Bollywood

Hrithik Roshan: Adversity is a gym for the mind

RASHIKA BHIRANI IANS  New Delhi – He overcame stammering; witnessed his father’s failure as an actor and producer and his surviving a gunshot wound; saw…
Continue Reading »

Bollywood actor

Bollywood actor Ranbir Kapoor discharged after minor surgery

IANS Mumbai – Actor Ranbir Kapoor was Wednesday morning discharged from a hospital here following a minor surgery, said a source. According to a report,…
Continue Reading »