Indian city installs novel ATM-like machines to register complaints against police officers, fight corruption

Published: July 15, 2014
Ahmedabad police ATM

A police station in Ahmedabad has installed an automated machine to register peoples complaints against police officers. CEN

CEN AGENCY

Indian officials vowing to clamp down on police corruption have installed automated machines where people can file complaints about officers that are sent straight to the senior police chiefs.

The pilot project is being first tested in India’s western Gujarat city of Ahmedabad where the automated complaint machines, which have been described as looking like ATM machines, been set up at the Sanand Police Station.

Without any charge and completely without the need to speak to a local policeman, locals are able to file complaints about local officers.

The machine can deal with different languages – English or Gujarati – and takes down details of names and other information about the officers being complained about.

“Ever since we launched the kiosk, the stream of people who would come to my office with the plea that the cops at the police station were either not registering their complaints or just not doing anything about it has virtually stopped. They now go to the kiosk and what they record there comes straight to my control room,” said District Superintendent of Police Gagandeep Gambhir.

“This helps me get a direct overview of how my officers treat the people and, in turn, they ensure public grievances are promptly attended to.”

The machine has several other features. To ensure there are no fraudulent complaints, a camera has been installed that captures the picture of the complainants unless they are rape and sexual harassment cases. There is a video-recording option for illiterate people who can neither read nor write. A helper for such people has also been posted at the kiosk but one could directly record the plea if a third person’s assistance is not required.

If this works out well, the officials plan to install such machines across the state and other regions are said to be watching it with interest.


Tags: , , , , , , ,





Featured

Const. Ian MacDonald says: ‘You don’t want to see anybody carted away in an ambulance over this, and that is a very real possibility. Ric Ernst/PNG

‘It’s pride getting in the way’: Feuding Indo-Canadian youth factions worry Abbotsford cops (w/ video)

JENNIFER SALTMAN  VANCOUVER DESI  No one really knows how the conflict started. According to a number of people who are involved, in February one person…
Continue Reading »

India-surgery

Doctors remove unborn child’s skeleton from woman’s womb after 36 years

VANCOUVER DESI In an unusual surgery, doctors in India removed the skeleton of an unborn baby from its mother’s womb after 36 years, the Press…
Continue Reading »

Sikh-Ontario

Turbaned Sikhs will not be allowed to ride motorbike without a helmet in Ontario

THE CANADIAN PRESS TORONTO — Ontario Premier Kathleen Wynne says she won’t allow for turban-wearing Sikhs to ride a motorcycle without wearing a helmet. In…
Continue Reading »

LOCAL NEWS

Const. Ian MacDonald says: ‘You don’t want to see anybody carted away in an ambulance over this, and that is a very real possibility. Ric Ernst/PNG

‘It’s pride getting in the way’: Feuding Indo-Canadian youth factions worry Abbotsford cops (w/ video)

JENNIFER SALTMAN  VANCOUVER DESI  No one really knows how the conflict started. According to a number of people who are involved, in February one person…
Continue Reading »

Sikh-Ontario

Turbaned Sikhs will not be allowed to ride motorbike without a helmet in Ontario

THE CANADIAN PRESS TORONTO — Ontario Premier Kathleen Wynne says she won’t allow for turban-wearing Sikhs to ride a motorcycle without wearing a helmet. In…
Continue Reading »

Annu Gaidhu

Mississauga beauty Annu Gaidhu crowned Miss India Canada (w/gallery)

VANCOUVER DESI Mississauga’s Annu Gaidhu was crowned Miss India-Canada at the 24th annual pageant in Toronto Saturday evening. The 23-year-old yoga instructor and aspiring child…
Continue Reading »

Don't Miss...

Jewellery

Treasure hunter finds 50 pieces of jewellery on Mont Blanc from 1966 Air India crash (w/video)

VANCOUVER DESI A French treasure hunter has found 50 pieces of jewellery, including bracelets and necklaces on Mont Blanc belonging to passengers of an Air…
Continue Reading »

Toilets-Narendra Modi

Six Indian brides leave in-laws’ homes over lack of toilets

IANS Lucknow – Six newly-wed women in Uttar Pradesh walked out of their in-laws’ homes rather than walk into the fields to ease themselves. Taking…
Continue Reading »

Woman with beard UK

Love thyself: Sikh woman appears in photography exhibition celebrating best beards

IANS London – Appearing in a photography exhibition celebrating the world’s best facial hair, a British Sikh woman, who has grown a beard for seven…
Continue Reading »

racist

York University students condemn ‘blatantly racist flyers’ that surfaced around campus

VANCOUVER DESI York University students condemned “blatantly racist flyers” that surfaced around the university campus and surrounding areas last week. The university has been pulling…
Continue Reading »

A U.s. morgue attendant admitted to having sex with 100 corpses while high on drugs and alcohol.  File/ARLEN REDEKOP / PROVINCE

U.S. morgue attendant admits having sex with 100 women’s corpses

IANS New York – An morgue attendant in the US state of Ohio has admitted to having sex with up to 100 corpses, media reported….
Continue Reading »


Bollywood Latest

Bollywood actor

Ranbir Kapoor teams up with online digital music company Saavn

IANS Mumbai – Bollywood heart-throb Ranbir Kapoor has joined hands with Saavn, a US-based digital music company known as the leader in digital streaming for…
Continue Reading »

Bollywood

Rani Mukerji prays at famous Kalighat temple in Kolkata, urges women to be brave

IANS Kolkata – Days ahead of her next release “Mardaani”, Bollywood actress Rani Mukerji Tuesday sought blessings at the famed Kalighat temple here for the…
Continue Reading »

India censor board

India’s chief film censor arrested for allegedly taking bribes for film certificates

THE ASSOCIATED PRESS NEW DELHI — Police say they have arrested the head of India’s film censorship board for allegedly taking bribes in exchange for…
Continue Reading »